sgcwin Privacy Policy
This page describes what we collect when you use sgcwin and how we keep that data protected. Our privacy commitments apply whenever you create an account, deposit funds, place a wager, or interact with our live-dealer tables and game lobbies. We recognize that your personal information is sensitive, and we outline our practices so you understand what data moves through our platform and where it may be stored or processed.
We operate sgcwin as a service available only where local law permits. Your access to our platform, payment methods such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and our live markets covering Liga 1, Piala AFF, and Champions League are all subject to jurisdiction restrictions. This policy explains how we handle your information across those services and what rights you hold over your own data.
What data we collect on sgcwin
We collect your email address, full name, date of birth, phone number, and government-issued identification during account registration. Our sgcwin verification process requires you to upload a photo ID and, in some cases, proof of address. We store these documents securely and use them only to verify your identity and prevent account fraud.
KYC documents are encrypted
We encrypt your identity documents at rest and do not share them with third parties except where law requires us to do so.
When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, method, date, and your payment provider's reference number. We do not store your full card details or wallet credentials; your payment provider handles that encryption. Our servers log your IP address, device type, and browser information so we can detect unusual account activity and protect against unauthorized access.
We also collect data about your betting and gaming behaviour on sgcwin—which markets you view, which live-dealer tables you join, your session duration, and your wager history. This information helps us understand how our platform performs and whether our game lobbies, football coverage, and payment flows work smoothly. We use this data only for internal analytics and fraud prevention; we do not sell it to advertisers.
How we use your information
Our sgcwin platform uses your data to process your account, verify your identity, execute deposits and withdrawals, and comply with anti-money-laundering regulations. We are required by law to collect and store certain information, and we retain it for the duration of your account and for a period after closure as mandated by our jurisdiction. We also use your email and phone number to send you account notifications, such as login alerts, deposit confirmations, and withdrawal status updates.
We do not use your data for marketing or promotional emails unless you explicitly opt in through your account settings. Our live-game notifications for Liga 1 matches, Piala AFF tournaments, and Champions League fixtures are delivered only to users who have enabled those alerts. If you wish to stop receiving notifications, you can disable them in your sgcwin account preferences at any time.
Third-party processors and data location
Our sgcwin platform relies on payment processors, hosting providers, and identity-verification services to operate securely. These third parties may sit outside your jurisdiction and may store your data in servers located in different regions. We have contracts in place with all processors to ensure they meet our security standards and do not use your data for purposes other than providing us with their service. Your payment provider—whether mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment—handles your deposit and withdrawal data according to their own privacy policies.
We encrypt all data in transit using industry-standard TLS protocols. Our identity-verification partner may retain a copy of your documents for their own compliance records, but we do not grant them permission to use your information for any other purpose. You can request a list of all third parties who access your sgcwin data by contacting our support team.
Your rights and contact
You have the right to request a copy of all personal data we hold about you on sgcwin. You may also request that we correct, delete, or restrict the use of your data, subject to legal-retention requirements. To exercise any of these rights, contact our support team with your account details and a clear description of your request. We will respond within a reasonable timeframe as required by applicable law.
We review this privacy policy periodically and may update it to reflect changes in our platform or legal requirements. If we make material changes, we will notify you via email or through your sgcwin account. Your continued use of our platform after such updates means you accept the revised policy. If you have questions about how we handle your data, or if you believe we have misused your information, please reach out to us directly. We take all privacy concerns seriously and will investigate and respond promptly to your complaint.
Our sgcwin platform serves users across multiple jurisdictions where local law permits. We are responsible for complying with the data-protection standards of each region in which we operate. Your data may be processed in compliance with local regulations in Jakarta, Surabaya, Bandung, Medan, and other supported areas. If you have jurisdiction-specific questions about your rights, we recommend reviewing the data-protection laws applicable to your location.